INTERIOR DESIGN PROFESSIONALS SUPPORTED

We are proud to provide interior design solutions, discount programs etc to members of the:

SDSA: Set Decorators Society of American

ASID: American Society of Interior Designers

IDS: Interior Design Society

IIDA: International Interior Design Association

AIA: American Institute of Architects

IHRA: International Hotel & Restaurant Association

ISHP: International Society of Hospitality Purchasers

DISCOUNT PROGRAMS

Designer Discount Program: We offer 15% discount off the advertised price of all non sale items, plus shipping. In order to open a New Account and obtain the discount, please email or fax customer service a copy your Business License. To ensure discount is applied simply quote Interior Designer Code: ASID15% on all orders

Hospitality Quantity Orders: We offer much greater negotiable discounts together with custom options. Specification PDF's are also available on most items

Wholesale Contract Orders: We offer contract production and pricing on most items, min orders vary from 20 UPCM to 1,000 UPCM with varying lead times

ON LINE ORDERING

We offer both US and International On Line Ordering, when placing an order on line please use:

* Pay Pal Check Out

* Using Any Major Credit Card

* Pay Pal Offers the Highest Internet Security

* Only Pay Pal has your Credit Card Info, Not Multiple Parties

* Used By Over 95 Million Users

* On Line Ordering is Preferred

* On Line Ordering Offers:

* On Line Order Status

* On Line Shipment Tracking

* Pay Pal with Credit Card is Preferred

ORDER FORM

Should you require order assistance, simply email the relevant department.

Or if you prefer to hand write and fax your order as many of our clients do, then click this link to print an: ORDER FORM

Complete and return the order form, by fax or email, an eInvoice (Email Invoice) will be provided for your kind payment on line, via our secure client gateway.

Both ordering solutions keep your / your clients credit card information safe, InStyle Decor staff will never ask for credit card information

* Full Payment is required for all orders prior to shipping

RUSH ORDERS

We are pleased to offer a Rush Order Service on stock items this guarantees your order will be shipped within 3 - 5 business days the cost of this services $75 for stock furniture and $25 for stock accents. Should you require this service simply request the rush service in the shopping cart checkout comments box

BACK ORDERS

Every effort is made to ship orders quickly and completely, but occasionally a popular item may be on back ordered which we will advise you of promptly. As soon as such item(s) are back in stock they are shipped immediately our shipping department will of course provide a shipping confirmation and tracking number via email the day the item is shipped

SHIPPING

All Shipping costs are clearly shown on Order Forms, Invoices etc. All Orders are shipped via FedEx Ground, UPS Ground etc. All Orders are usually Shipped in accordance with the lead time mentioned on our web site. We will of course advise you of any Back Order Delays via email. Custom Made to Order Items are shipped in accordance to lead times mentioned on our web site. Shipping Confirmations together with Tracking No(s) are provided in all cases

TERMS & CONDITIONS

SHIPPING DAMAGE

All orders are packed very carefully using standard approved packing methods and materials. If any damage has occurred, please report this with in 24 hours of delivery to our;

Shipping department: shipping@instyle-decor.com

Important: For prompt collection and replacement, please attached digital photographs which clearly show the damage

CANCELLATIONS

If you wish to cancel an order for a full refund this can only be done via email, please direct your written cancellation instructions to our;

Orders Department: orders@instyle-decor.com

Important: No orders can be canceled after they have been shipped

Important: Custom made to order items may not be canceled at anytime * See Blow

CUSTOM MADE TO ORDER ITEMS

We specialize in many Designer * Customer Made to Order items that are specifically designed to meet clients personal requirements be it size, finish, fabric etc. Such items carry various production lead times which are displayed on our web site.

Important: When placing such orders the required specifications must be confirmed via email to our;

Custom Orders Department: customorders@instyle-decor.com

Important: Instyle Decor is not liable for any clients specification errors

Important:

1: Custom made to order items can not be canceled

2: Custom made to order items can not be returned

3: Custom made to order items can not be refunded

RETURNS

Should you wish to return any stock item we will gladly offer a full refund less a 25% restocking fee. If your order was offered with Free Shipping, initial shipping cost to you will also be deducted from the refund

When making a return, please adhere to the following Company Policy & Requirements:

All Returns Must Be:

1: Reported within 24 hours of delivery

2: Reported via buyers email used to order

3: Returned with in 30 days of shipping date

4: Returned in perfect condition un used

5: Returned with no damage or defects

6: Returned in the original packaging

7: Returns are shipped at the buyers expense

Important: We are unable to except any returns not reported and returned during the above periods. Instyle Decor has the right to refuse any returns that have been used or damaged in anyway

Important: When returning orders, please include a copy of the original order form and ensure your name and address is clearly shown on the outside of the packaging

Damaged or Defective Orders: Should your order arrive damaged or defective in anyway, we must be advised within 24 hours of delivery. Please provide immediate evidence in the form of digital images via email showing the damage or defect. Again within 24 hours of delivery. Orders reported as damaged or defective outside this period with not be accepted as truthful

Instyle Decor will not accept any claims or exchanges outside this period with no exceptions

RETURN LOCATIONS

For your nearest return location, please email our:

Returns Department: returns@instyle-decor.com

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